Overview: This course is designed to empower laboratory science professionals with the knowledge and skills to master quality control processes. You’ll learn to define and apply various types of quality controls, understand the critical roles of laboratory personnel in ensuring quality, and implement effective troubleshooting techniques for control failures. Whether you're a laboratory science professional, supervisor, or quality manager, this course will equip you with the tools to maintain high standards, ensure accurate results, and optimize your lab's performance.

Course Completion: Select "Buy Now" to access the course materials. The course consists of one introductory review and a course video. Please complete the review of the introductory information by scrolling to the bottom to complete the review.  A post-knowledge quiz is available after completing the course video, for which a score of 80% or higher is required. Learners may retake examinations until they achieve a successful score. For the best learning experience, learners must take the modules in order.

Level of Instruction: Beginner

Credits Awarded: COLA is a provider of continuing education programs in the clinical laboratory sciences by the ASCLS P.A.C.E. ® Program. The course is pending approval for 1.0 continuing education credits.

Disclosures: Regarding this educational activity, all conflicts of interest have been resolved and disclosed below:

Authors: The following authors have no relevant financial relationships to disclose.

Jennifer MacCormack, MLS(ASCP)

Eamon Tiffany, MLS(ASCP),BSN

The educational activity does not discuss unlabeled/unapproved uses of drugs/devices.

 Learning Objectives

• Understand the roles of all laboratory personnel in performing, documenting and reviewing quality control
• Apply a set of quality control rules to assess whether a quality control run is acceptable
• Determine appropriate troubleshooting steps for quality control failures

Revision Date: June 6,2025